Please note that you must always give to Costa Cruises the following information:
- Name and Surname;
- Age and Nationality;
- Date and Place of birth;
- Document details;
- Costa Club number;
- Name, Surname and telephone number of a family member or friend who is not travelling with you and can be contacted if needed .
You are responsible for obtaining all necessary travel documents and for complying with Customs and Immigration requirements. Guest without proper travel documents will not be allowed to board the vessel and no refund of cruise fare will be given to any guest failing to bring such documentation.
In order to avoid problems at departure, we kindly ask you to carefully check the validity of your documents and to be in possession of what is required for the cruise. If any guest does not possess the required documentation they will be denied boarding their flight/cruise and cancellation penalties will be applied.
You must be in possession of a valid passport and any visas (if required). It is also important that name changes for newlywed wives must be notified to us immediately so that the name stated on the passport matches the name on the ticket. The names on cruise and airline documents must be the same as those shown on passports. Any discrepancies (including nicknames and abbreviated names) may prevent travel and also make insurance policies invalid. If any guest does not possess the required documentation they will be denied boarding their flight/cruise and cancellation penalties will be applied.
Other Nationals - It is strongly recommended that other nationals contact their local Consular Authority in order to ascertain passport and visa requirements. If any guest does not possess the required documentation they will be denied boarding their flight/cruise and cancellation penalties will be applied. We recommend that you check your visa requirements with your travel agent or the appropriate embassy at least two months prior to travel.
Please note – Passports may be retained by Costa staff on embarkation and withheld for the entire duration of the cruise so they can be presented to the various port authorities. Passports are then made available only when guests require them to go ashore.
Children under 15
Please be informed that starting from 26 June 2012 minors have to travel with an individual document.
This means that, from the mentioned day, minors cannot be included in parent's passport.
Passport for the bearer parent only remains valid till its natural expiry date.
Please check carefully with local authority and embassy for any doubt your might have If the cruise calls at or transits the United States, all children are required to have their own machine-readable passports.
United States - According to the rules given by the “US Department of Homeland Security”, which refer to the regulations of the Visa Waiver Program*, Costa Cruises reminds you that: 1) visitors who have a machine readable passport which was issued or renewed before October 26, 2005 but prior October 26, 2006; may enter the United States of America without a visa. 2) visitors who have a machine readable passport which was issued or renewed on or after October 26, 2005 which has a digital photograph printed directly on the passport may enter the United States of America without a visa. 3) visitors who have a machine readable passport which was issued or renewed on or after October 26, 2006 require integrated chip with information from the data page (epassport). 4) Citizens of Czech Republic, Estonia, Greece, Hungary, Korea (Rep. of ), Latvia, Lithuania, Malta, Slovak Rep. are entitled to travel under the V.W.P.only with a machine readable passport with integrated chip with information from the data page (epassport).
Visitors whose passport does not meet these requirements will be required to obtain a visa to travel to the United States. All guests who are in possession of a valid passport that was issued prior to the introduction of the machine readable passports who wish to use their old passport need a nonimmigrant entry visa for the United States. This requirement is also valid for children. In any case, all guests who already have a passport are highly requested to check their documentation immediately. If you need assistance please contact the competent authorities . * The Visa Waiver Program includes the following countries: Andorra, Australia, Austria, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Korea (Rep. of ), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovenia, Slovak Rep., Spain, Sweden, Switzerland, U.K. Effective January 12, 2009 all nationals or citizens of VWP countries who plan to travel to the United States for temporary business or pleasure under the VWP will be required to receive an electronic travel authorization through ESTA prior to boarding a U.S.-bound airplane or vessel. Guests, no less than 72 hours prior to travel, have to log onto the ESTA Web site at https://esta.cbp.dhs.gov and complete an online application. Registration Number will be required at the departure to US.
Citizens of countries that were not mentioned above must continue the normal entrance or transit procedure for the United States with the request of a United States entry visa. By virtue of US laws and in compliance with an international agreement between the European Union and the United States, the United States Department of Homeland Security (DHS) receives certain information on travel and reservations known as PNR (Passenger Name Record), for passengers who fly between the European Union and the USA. The DHS uses PNR primarily for purposes of preventing terrorism and other serious transnational crimes. This and other data may also be used to determine if passengers appear on special security-related lists. PNR information is kept for at least three years and six months and can be exchanged with other authorities. More details on these provisions, including measures for protecting personal information, are available at your airline company or travel agent, or at www.costacruise.com. For passengers that will go on consecutive cruises and possess only one ticket for the various reserved itineraries, we kindly inform you that the aforementioned statement regards the regulations in force for the first cruise. For every subsequent cruise we kindly ask that you consult the annual Costa catalogue for that specific itinerary. It is a requirement by law that Costa Cruises holds the relevant data for all their guests. If you have not already provided the relevant data, we request that you advise your travel agent or Costa Cruises of your full name, nationality, passport number, date and place of issue and expiry date.
It is important that Costa Cruises receives this information at least two weeks before your departure.
Note for flights between the European Union and the United States
Under US Law and in accordance with an International Agreement between the European Union and the United States, the US Department of Homeland Security (DHS) will receive certain travel and reservation information (known as PNR - Passenger Name Record) about passengers flying between the European Union and the United States.
The DHS has undertaken to use this information primarily for the purposes of preventing and combating terrorism and other serious transnational crimes. This and other information may also be used to check whether passengers feature on the lists of people raising aviation security concerns. The PNR data will be kept for at least three years and six months and may be shared with other authorities. Further information on these arrangements, including measures to safeguard your personal details, can be obtained from your airline or travel agent or from our website www.costacruise.com
Asia - For India a Tourist Visa Multiple Entry is required: this visa is not obtainable on board, so our Guests must get it in advance before departure, contacting the Indian Consular Authority. For China a multiple (valid for at least 2 entries) Tourist Visa is required : this Visa is not obtainable on board, so our Guests must get it in advance before departure, contacting China Consular authority. For Sanya (China) only, turist transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost.
For cruises calling Singapore infant photo is required if included in parent's passport.Please double check contacting the Singapore Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.
For Vietnam a Transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost.However, should this situation alter, Guests will be advised at the earliest possible opportunity.
China visa for new Classica China short itinerary for June, July and August cruises.
Due to new call in Qingdao (China) a TRIPLE or MULTIPLE entries visa for China is needed. Guests have to ask for it in advance in order to embark.
Guests arriving with a single/double China visa for this itinerary will have problems to end the cruise in Shanghai.
Dubai and the Emirates - For cruises to and from Dubai and the Emirates guests require a passport valid for at least 6 months after the date of your return to your country. However, should this situation alter, guests will be advised at the earliest possible opportunity.
Russia - Saint Petersburg
For S. Petersburg, all guests on the Costa excursion will be given a group visa. For Those who are not on a Costa excursion and wish to go ashore you will need a visa to be requested at the Russian Consulate in your country.
Mauritius and Indian Ocean - For all cruises to and fromMauritius and Indian Ocean guests require a passport valid for at least 6 months beyond period of intended stay. Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost. However, should this situation alter, guests will be advised at the earliest possible opportunity.
Egypt - For all cruises to and from Egypt, a passport valid for at least 6 months after the ending date of the cruise is required. Passports for children under 15 years old. For all cruises requiring a passport, children under 15 years old must travel on their own passport or be registered on that of their parents, except for cruises calling at or transiting inthe United States (see “United States" section). For cruises calling at Singapore, the parents’ passport must include a photograph of any child registered there in.
For cruises requiring an ID card valid for foreign travel, children under 15 years old must travel on their own passport or be registered on that of their parents.
You must check with the relevant authorities whether your child can travel. Acceptance of this document by the local authorities depends on the current regulations in force in the countries at which the ship calls.If the child is not travelling with both parents, or is accompanied by people who are not his or her parents or by his or her guardian or by anyone else registered on his or herdocument, please check with the relevant authorities what documentation is required for the child to travel.
Around the World cruise* - Machine-readable passport valid for at least 6 months after the end of the cruise, and visas for Australia and India to be obtained prior to departure.
Red Sea itinerary (Egypt/Israel/Jordan)* - Machine-readable passport valid for at least 6 months after the end of the cruise.
* VERY IMPORTANT NOTE: for particular visa details about your country, you need to contact your local consulate or ask your travel agent.
You will receive the following travel documents:
• Cruise ticket
• Boarding Form
• Baggage tags
• Flight tickets (where applicable)
• List of purchased services
In these travel documents you will also find information on documents and visas, embarkation and disembarkation and emergency telephone numbers. You will be sent your travel documents around three weeks prior to departure, once your travel agent has confirmed your payment and once all the mandatory personal details have been added in your reservation through the web check-in or with your travel agent’s help. For further information about the procedures and timing of sending your travel documents, please contact your travel agent. You can also access the personalised section of our website www.costacruise.com by entering your name, surname and booking reference number. Here you can view the following information:
• Booking memo including all purchased services
• Booking Conditions
• Insurance Conditions (if purchased)
• Services booked online
• Tour Order Form (to be filled in only if you do not book your excursions online)
• Form authorising Costa to charge your credit card for your onboard expenses
• Information on how to reach the ship
• Information on parking at the port or airport
• Other useful information