Please note that you must always give to Costa Cruises the following information:
- Name and Surname;
- Age and Nationality;
- Date and Place of birth;
- Document details;
- Costa Club number;
- Name, Surname and telephone number of a family member or friend who is not travelling with you and can be contacted if needed .
Guests must have in his or her own possession proper documentation required by the government of the port of embarkation and all ports of call. The Guest is advised to consult with his or her travel agent, the appropriate governmental agencies and embassies to determine what documentation will be required. Costa assumes no responsibility for advising the Guest of immigration or any other governmental requirements. Costa may refuse to embark the Guest or may disembark the Guest in the event the Guest does not present the required documentation. Such denied boarding or disembarkation shall be without liability to Costa and no refund of the Cruise Fare or other paid services shall be due to the Guest in such circumstances.
In general, travel documents include a valid passport with an expiration date that does not occur within 6 months of the scheduled return date to the Guest’s home country and when required by a host country valid VISAs for the ports of call the Guest will be visiting with the ship. Guests who are citizens or residents of a North American country may wish to consult the following sources for information on the most current travel document requirements:
Canadian and US Citizens -- If you need to obtain a passport quickly, or if you have questions about VISA requirements, Costa Cruises recommends that you contact VisaCentral at www.visacentral.com/costa or by phone: 1-866-788-1100. Callers should mention that they are sailing on Costa to receive discounted service fees.
Caribbean Cruise Travel:
The Western Hemisphere Travel Initiative (WHTI) requires U.S. and Canadian travelers to present a passport or other document that denotes identity and citizenship when entering the U.S.
The WHTI proposed rules require U.S. citizens entering the United States at sea or land ports of entry to have a passport, passport card, or other travel documents approved by the Department of Homeland Security. Costa Cruise Lines requires the approved travel document to be valid until 14 days after the scheduled return date of travel.
For a list of approved documents please visit:
Children 17 years of age and under must also present a valid passport, passport card, or other travel documents approved by the Department of Homeland Security.
Mediterranean and North Europe Cruises:
United States and Canadian citizens must have valid passports and necessary VISAs. The expiration date of your passport must not occur within 6 months of the scheduled return date of travel. Naturalized U.S. citizens are advised to carry their naturalization papers. Aliens who are residents of the U.S. must carry their Alien Registration Card and passport. All others must have valid passports and necessary VISAs.
Guests on itineraries visiting Russia and Ukraine, who wish to tour independently in these countries (not on a Costa organized shore excursion) will need to obtain a VISA from the respective embassy/consulate prior to travel. For more information please visit the following websites.
Dubai and United Arab Emirates
United States citizens must have a valid passport that is valid 6 months after the scheduled return date of travel. US Passport holders will be issued a VISA upon arrival free of charge. Canadian and Non U.S. passport holders require a VISA or multiple VISAs prior to traveling to Dubai and/or United Arab Emirates (UAE).
Costa recommends guests traveling on cruises that start and/or end in Dubai or UAE and hold a Canadian or Non U.S. passport, contact Gulf Ventures to the following contact information in order to obtain VISAs prior to arrival in the UAE. Any fees associated to the purchase of the VISAs are at the sole discretion of Gulf Ventures. Payment for your VISAs will be made directly with Gulf Ventures and fees may range between $80 USD to $260 USD per person depending on your cruise itinerary. Additional fees may apply according time of VISA request and form of payment.
Contact: Costa Cruise Visas
In order to assist you, you can find the proper VISA application and payment form to be submitted to Gulf Ventures directly via email.
[VISA Application] [Payment Form]
Please note: You are responsible for obtaining all necessary travel documents and for complying with Customs and Immigration requirements for UAE. Guests without proper travel documents will not be allowed to board the vessel and no refund of cruise fare will be given to any guest failing to bring such documentation.
South America Cruises:
United States and Canadian citizens must carry a valid passport and a VISA for cruises starting, ending, or arriving to Brazil as a port of call. Non-U.S./Canadian citizens must carry a valid passport and appropriate VISAs. Passport must be valid for at least 6 months after the schedule return date of travel. All guests should contact the appropriate embassy or consulate to confirm their individual requirements for entry or visit:
Argentina - For all sailings starting, ending or arriving to Argentina as a port of call, United States and Canadian passport holders are required to pay a reciprocity fee by credit card online at https://virtual.provinciapagos.com.ar/ArgentineTaxes prior to sailing. Once paid, please print the receipt as it must be presented to the immigration officer at the time of entry to Argentina. For further information or to check all travel document requirements, please visit the Embassy of Argentina’s website for the most current information.
United States and Canadian citizens must have valid passport that is valid until 6 months after the scheduled return date of travel. Aliens who are permanent resident of the U.S. must carry their Alien Registration Card and passport. All others must have valid passports and necessary VISAs.
China, Vietnam, and Egypt
China - A valid passport that is valid until 6 months after the scheduled return date of travel is required. A VISA is required to enter and exit China and must be obtained from Chinese Embassy or Consulate before traveling to China.
For the most current VISA information for China, consult the Chinese Embassy or visit:
Note for Sanya, China:
Guests who participate in Costa sponsored shore excursions will not require a separate VISA. If guests wish to travel independently, a VISA will be required.
Vietnam - A valid passport that is valid until 6 months after the scheduled return date of travel is required. A Vietnamese VISA is required for entry to Vietnam. As a courtesy to guests VISAs are provided on board for a minimal fee for guests in transit or arriving to Vietnam as a port of call. Guests disembarking in Vietnam may also purchase a VISA for exit. For guests embarking in Vietnam, please consult VISA services or your local consulate. U.S. or Canadian citizens arriving without an appropriate Vietnamese VISA will not be allowed to enter or board the vessel and will be subject to full cancellation penalty. For more information on Vietnam, please click on the link below.
Egypt - For all cruises to and from Egypt, a passport valid for at least 6 months after the scheduled return date of travel is required. For Costa Rican citizens a VISA is required for cruises starting, ending, or arriving to Egypt as a port of call. For more information contact your local Embassy or visit:
Please note that additional restrictions and requirements may exist for entrance into other countries. You are advised to check with local embassies and consulates for their requirements.
After purchasing your cruise, you will receive the following documents:
• Cruise ticket
• Boarding Form
• Baggage tags
• Flight tickets (where applicable)
• List of purchased services
In these travel documents you will also find information on documents and VISAs, embarkation and disembarkation and emergency telephone numbers. You will be sent your travel documents around three weeks prior to departure, once your reservation is paid in full. For further information about the procedures and timing of sending your travel documents, please contact your travel agent. You can also access the personalized section of our website www.costacruise.com by entering your name, surname and reservation number.
Here you can view the following information:
• Booking memo including all purchased services
• Booking Conditions
• Insurance Conditions (if purchased)
• Services booked online
• Tour Order Form (to be filled in only if you do not book your excursions online)
• Form authorizing Costa to charge your credit card for your onboard expenses
• Information on how to reach the ship
• Information on parking at the port or airport
• Other useful information