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|  | Reservation Supervisor (RES01)
Is responsible for supervising and coordinating Call Center activities. Assists in customer service issues, including problem solving and E- commerce communications with travel partners. Supports departments and Call Center sales agent to assure the highest level of satisfaction. Position involves supervising a team of Reservation Agents, frequent contact with persons inside and/or outside the Company, of substantially higher authority, requiring considerable resourcefulness, tact and a thorough knowledge of complex Company policies, practices, and procedures, frequent contact with customers.
Education: Equivalent to a four year U.S High School education.
Experience: Previous experience of two year in a similar context/position is required.
Personal Skills:
- Teamworker
- Problem Solver
- Customer Oriented
- Highly motivated to work in a dynamic and complex context.
If you are interested in this position, please:
send a fax to the number 954-266-5880 or e-mail to jobs@us.costa.it
Special Service Coordinator (SSC01)
This position fully supports their Travel Partner / Accounts. Responsible for the follow-through & coordination of all special service activities & dining for all groups, incentives and special accounts.
Education: Associates Degree preferred.
Experience: Minimum of 2 years related work/career experience.
Personal Skills:
- Teamworker.
- Highly organized with ability to multi-task several accounts at one time.
- Customer service and sales skills a must.
- Follow-up skills mandatory.
- Ability to work independently as needed with limited guidance.
- Good phone etiquette and ability to problem solve.
If you are interested in this position, please:
send a fax to the number 954-266-5880 or e-mail to jobs@us.costa.it
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| | Marketing Manager (MAR01)
Manage and oversee all marketing, media, and E-Business activities including development and execution ensuring that all are consistent and in support of strategic and tactical marketing objectives of the Costa products while maintaining brand integrity across all communication points.
Education: Bachelors degree preferred.
Experience: Minimum 5 years experience.
Personal Skills:
- Great Organizational Skills.
- Able to work in a multi-tasked, fast paced environment.
- Excellent verbal and written communication skills.
If you are interested in this position, please:
send a fax to the number 954-266-5880 or e-mail to jobs@us.costa.it |
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